Mission

SVA Logistics was created as a non-profit specifically so that we would never lose sight of who we are and what we are here to do – help people. Everything in our system is designed to put our veterans and customers interest over the bottom line. SVA strategic plans are driven by our relationships, whether it be our veterans or you – nothing is more important.

Provide meaningful Employment for our Country’s Disabled Veterans.

SVA takes the term “meaningful employment” to heart. We believe that we exist to not just provide a job, but to provide a place where our disabled veterans can earn a living well enough to financially support their families all while being in an environment that understands their disability and will work with them to meet their unique work limitations. The level of training and experience the disabled employees receive also provides them with a career path if they ever choose to leave SVA (none have so far).

Always do what is best for our customers.

We want to earn your trust and respect. With that in mind, SVA customizes services to fit the individual customer and their business needs. We recognize the importance of being flexible in order to quickly adapt to changing market conditions within the transportation industry. SVA Logistics has multiple avenues for customers to access our services; SVA can integrate with an existing system, provide any of SVA’s existing platforms or combination of both. However, regardless of ever changing technology, one thing will never change – SVA Customer Service.

THIS FORM OF CUSTOMER SERVICE IS DESIGNED TO:
  • Eliminate wasted time
  • Reduce Customer Stress
  • Eliminate multiple customer service numbers i.e. track a package, billing questions, technical, etc.
  • Establish a repour between end user and customer service agent that in itself generates untold efficiencies.
  • Create trust for and accountability of SVA customer service agents.